Responsible Gambling
At Boho Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. Our Responsible Gambling policy is designed to help you stay in control and enjoy your experience responsibly.
Our Commitment
Boho Casino operates under strict licensing conditions and adheres to responsible gambling standards applicable to Australian players. We actively support initiatives that promote safer gambling and work to prevent problem gambling from developing among our customers.
Know the Signs of Problem Gambling
Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:
- Spend more money or time gambling than you can afford
- Find it difficult to stop or cut back on gambling
- Gamble to escape stress, anxiety, or depression
- Lie to friends or family about how much you gamble
- Borrow money or sell possessions to fund gambling
- Feel restless or irritable when trying to reduce gambling
- Chase losses in an attempt to win back money
- Neglect work, family, or personal responsibilities due to gambling
If any of these signs apply to you, we strongly encourage you to seek help immediately.
Tools to Help You Stay in Control
Boho Casino provides a range of responsible gambling tools available directly through your account. You can access these tools at any time by contacting our support team or navigating to the Responsible Gambling section in your account settings.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period of at least 24 hours.
Loss Limits
Set a maximum amount you are willing to lose over a defined period. This helps you manage your bankroll and avoid chasing losses.
Session Time Limits
Limit the amount of time you spend playing in a single session. You will receive a notification when your session limit is approaching.
Reality Checks
Enable regular pop-up reminders that show how long you have been playing and how much you have wagered during your current session.
Cool-Off Period
Take a short break from gambling by activating a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you will not be able to log in or place bets.
Self-Exclusion
If you feel you need a longer break, you can self-exclude from Boho Casino for a period of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account will be suspended and you will not receive any promotional communications from us.
To activate self-exclusion, please contact our support team directly:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
National Self-Exclusion — BetStop
Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. If you register with BetStop, Boho Casino is required to exclude you from our platform in accordance with Australian law.
To register with BetStop, visit: www.betstop.gov.au or call 1800 238 786 (free call, available 24/7).
Underage Gambling
Boho Casino strictly prohibits gambling by anyone under the age of 18. We conduct identity verification checks on all players to ensure compliance with this requirement. If you share a device with minors, we recommend using parental control software to prevent access to gambling websites.
Recommended parental control tools include:
Support Organisations in Australia
If you or someone you know is struggling with gambling, free and confidential support is available. We encourage all players to reach out to the following organisations:
Gambling Help Online
Free 24/7 counselling, information, and support for people affected by gambling problems.
- Website: www.gamblinghelponline.org.au
- Phone: 1800 858 858 (free call, 24/7)
- Online Chat: Available on their website
Lifeline Australia
Crisis support and suicide prevention services available around the clock.
- Website: www.lifeline.org.au
- Phone: 13 11 14 (24/7)
Beyond Blue
Support for anxiety, depression, and mental health issues that may be linked to problem gambling.
- Website: www.beyondblue.org.au
- Phone: 1300 22 4636 (24/7)
MensLine Australia
Telephone and online counselling for men experiencing emotional difficulties, including gambling-related issues.
- Website: www.mensline.org.au
- Phone: 1300 78 99 78 (24/7)
Financial Counselling Australia
Free financial counselling for people experiencing financial hardship as a result of gambling.
- Website: www.financialcounsellingaustralia.org.au
- Phone: 1800 007 007 (Monday to Friday, 9:30am – 4:30pm AEST)
Tips for Gambling Responsibly
- Set a budget before you start and stick to it
- Only gamble with money you can afford to lose
- Never gamble to recover losses
- Take regular breaks and set time limits for your sessions
- Do not gamble when you are stressed, upset, or under the influence of alcohol
- Balance gambling with other leisure activities
- Keep track of the time and money you spend gambling
- Treat gambling as entertainment, not as a source of income
Contact Us
If you have any questions about our responsible gambling tools or need assistance activating any of the features described on this page, our support team is available 24 hours a day, 7 days a week.
- Email: [email protected]
- Live Chat: Available on our website at any time
This Responsible Gambling page was last updated in June 2026.